| Category | AI Professional, AI Specialization, All Courses, Available Now |
|---|---|
| Program Name | AI+ Microsoft 365 Copilot Retail Specialty™ |
| Duration | Instructor-Led:1 day (live or virtual) | Self-Paced:8 hours of content |
| Prerequisites | Familiarity with Microsoft 365 applications Basic understanding of retail workflows Ability to interpret sales, inventory, and performance reports Ability to communicate tasks using goals, context, and constraints Ability to review AI-generated outputs for accuracy, privacy, fairness, and compliance |
| Exam Format | 50 questions, 70% passing, 90 minutes, online proctored exam |
Understand AI’s role in retail, Microsoft 365 Copilot capabilities, Microsoft Graph integration, data security, and responsible AI practices.
Apply Copilot to predict stock shortages, analyze performance, and create cross-store reports for better operational decisions.
Refine prompts for customer engagement, connect supply chain tools, and improve the effectiveness of Copilot-supported workflows.
Apply course concepts through a structured capstone project, practical steps, key outcomes, and optional open-ended retail scenarios.
Use Copilot to create store layouts, design seasonal campaigns, strengthen sales strategies, and support daily retail workflows.
Build Copilot Studio agents that answer in-store questions and automate store location and product availability queries.
Apply data protection, compliance, bias controls, hallucination checks, human oversight, and responsible AI operating practices.
Uses AI and Copilot to improve store workflows, reporting, and operational decisions.
Applies AI insights to optimize product planning, inventory, and merchandising strategies.
Analyzes sales, customer, and operational data to support better business decisions.
Helps retail teams use Copilot effectively across Word, Excel, PowerPoint, Teams, and Outlook.
Advises retailers on AI adoption, workflow automation, and technology integration.
Guides AI-enabled change across merchandising, marketing, customer service, and operations.
It is designed for retail professionals, managers, analysts, marketers, and Microsoft 365 users.
Basic knowledge of Microsoft 365, retail operations, data interpretation, prompting, and responsible AI is recommended.
The exam includes 50 questions, lasts 90 minutes, and requires a 70% passing score.
Yes. It includes retail case studies, projects, hands-on activities, and an end-to-end capstone.
Learners explore Copilot Studio, Power BI, Microsoft Graph, Fabric, Dataverse, Purview, Power Automate, and other retail-focused Microsoft tools.
70%
50 multiple-choice/multiple-response questions
